General FAQs
Where do the tours start?
Meeting spots can vary – your tour’s meeting location will be included in your confirmation email.
Does the tour end in the same place it starts?
Walking tours will end within 0.5 miles of the starting point, and your guide can provide easy directions. Tours using our bus will drop you off where we picked you up!
What’s parking like?
Free parking is available near each tour’s starting location. We’ll include additional information in your confirmation email. Please do not plan to drive immediately after our brewery tours.
What if it rains?
The tour goes on! All our tours operate rain or shine, so bring an umbrella for walking between stops. If the weather is unsafe, the tour will be modified or cancelled and appropriate considerations regarding refunding/rescheduling will be taken.
Are restrooms available during the tour?
Yes, you will be free to use our food and brewery partners’ restrooms.
Must tickets be purchased in advance?
Yes, all tour tickets must be purchased by 11AM on tour day so we can communicate with our partners how many guests we are bringing. However, tours often sell out early.
What is your cancellation policy?
All purchased tickets are non-refundable. However, if you can no longer attend on the scheduled tour date, you may change to another date as long as you notify us of your intention at least 7 days prior to your tour.
Can I book a private tour?
Yes, private tours are available for groups, and make a great workplace outing, bachelor/bachelorette weekend activity or client appreciation event. Please fill out the form on our Private Tours page, and we will get back to you quickly.
Are gift cards available?
Yes, indeed! And they’re super easy to use. Find more information on our gift cards page or use the Book Online button below.
Should I tip the guide?
That’s up to you! Tips are definitely not required, but your guide will appreciate the recognition of a job well done.
Food Tour FAQs
What should I expect from a Discover Richmond Food Tour?
On our food tours, we’ll walk through one of Richmond’s unique neighborhoods, learn about the area’s intriguing history, and pop in and out of several restaurants, bakeries, and shops for tastings. Our food partners will seat us when there is room available, but occasionally, a food tasting is served while standing in or outside of the establishment. For this reason, you should wear comfortable shoes, and bring water with you – especially during the summer!
How much walking will we do?
Walking distances vary by tour, but most will be between 0.5 – 1.7 miles. Since we’ll be covering this distance over a span of 2+ hours, it’ll seem like even less, though we will be on our feet for portions of the tour.
How much food is provided?
Small samples are provided by each of our food partners. We prefer to emphasize quality over quantity, but for most people, there is enough food for a full meal. You certainly won’t want to eat immediately before or after the tour!
What if I have food allergies or dietary restrictions?
We are happy to accommodate vegetarians on our food tours with a delicious alternative at every stop! Please let us know your preference when prompted during the booking process. There will also be a space for you to note any other dietary restrictions. We cannot guarantee there will be something for you at each stop, but we will do our best.
Is the tour suitable for children?
The tour is open to everyone, and we let our guests use their judgement regarding whether a 3-hour tour is appropriate for their children. Everyone attending the tour must have a ticket.
How many people can attend a tour?
We currently limit public tour groups to 15 people. We can squeeze a few more on a private tour.
Can I book a private tour?
Yes, private tours are available for groups, and make a great workplace outing, bachelor/bachelorette weekend activity or client appreciation event. Please fill out the form on our Private Tours page, and we will get back to you quickly.
Are gift cards available?
Yes, indeed! And they’re super easy to use. Find more information on our gift cards page or use the Book Online button below.
Should I tip the guide?
That’s up to you! Tips are definitely not required, but your guide will appreciate the recognition of a job well done.
Brewery Tour FAQs
What should I expect from a Discover Richmond Brewery Tour?
On our brewery tours, we’ll visit three unique breweries. At each one, you’ll get to know what makes that brewery special and sample a few of their most popular brews. Plenty to drink is included in your ticket, and we’ll sample food from the in-house restaurant at one of the breweries!
How much beer is provided?
Samples are provided by each of our brewery partners, and will total plenty to drink over the course of the tour. We recommend that you plan NOT to drive afterwards.
Is the tour suitable for children?
No, our brewery tours are for guests 21+ only.
How many people can attend a tour?
We can accommodate up to 12 guests.
Can I book a private tour?
Yes, private tours are available for groups, and make a great workplace outing, bachelor/bachelorette weekend activity or client appreciation event. Please fill out the form on our Private Tours page, and we will get back to you quickly.
Are gift cards available?
Yes, indeed! And they’re super easy to use. Find more information on our gift cards page or use the Book Online button below.
Should I tip the guide?
That’s up to you! Tips are definitely not required, but your guide will appreciate the recognition of a job well done.
Have a question we didn’t answer? Get in touch!